How does it work
Free online reputation analysis
Our team deeply analyzes your image on the main review platforms and social networks. We identify your strengths, areas for improvement, and opportunities to strengthen the trust of your clients
High standards of professionalism and integrity in review management
Continuous monitoring to protect your image 24/7.
Proven strategies to turn every review into an opportunity.
A personalized approach tailored to your industry.
Our services
Strengthen your image and attract more customers
Discover our solutions to optimize your online reputation and maximize your visibility to potential customers.
Centralized Monitoring
Unify your review management across all platforms in a single intuitive dashboard. Track, analyze, and respond instantly to customer feedback.
Trustellas offers you a 360° view of your online reputation. Automatically connect your review sources (Google, Facebook, TripAdvisor, Yelp, Yellow Pages, Trustpilot…) and access a centralized dashboard that aggregates all your customer feedback in real time. Identify trends, measure customer satisfaction, and make informed decisions based on reliable data.
- Automatic aggregation of all your review sources
- Intuitive dashboard with real-time KPIs
- Instant alerts for every new review
- Multi-platform comparative analysis
- Detailed and exportable reports
Exponentially increase your positive reviews
Smart Review Collection
Generate custom QR codes and collection links to get more positive reviews directly from your satisfied customers. Turn every interaction into an opportunity.
Collecting reviews is the key to growing your online reputation. Trustellas provides you with multi-channel collection tools: QR codes for in-store display, personalized links, email invitations, API integration, and more. Every satisfied customer becomes a brand ambassador. Increase your volume of positive reviews and improve your visibility with future customers.
- Generation of personalized and trackable QR codes
- Collection links by platform (Google, Facebook, etc.)
- Automated email invitations
- CSV integration for customer lists
- Conversion tracking by collection channel
Respond to every review with intelligence and professionalism
AI-Powered Automated Responses
Our artificial intelligence generates personalized and professional responses to your reviews, 24/7. Save time while maintaining a quality relationship with your customers.
Every review deserves a prompt and relevant response. Trustellas uses advanced AI to automatically generate responses tailored to the tone and context of each review. Whether it’s a positive review to highlight or a criticism to handle with tact, our system provides professional and personalized responses. You retain total control: validation before sending, manual adjustments, or automatic sending according to your preferences.
- Real-time AI response generation
- Automatic adaptation to review tone and context
- Smart management of positive and negative reviews
- Consistent with your brand voice and values
- Optional manual validation before sending
Turn your reviews into business assets
Widgets
Integrate your reviews directly onto your website with customizable and elegant widgets.
Social proof is a key element of online trust. Trustellas allows you to easily embed your Google, Facebook, and other platform reviews directly onto your website…
- Multiple formats (carousel, grid, list, summary)
- Full customization of colors and fonts
- Filtering by review platform
- Automatic real-time updates
- Simple integration code (1 line)
Launch campaigns in just a few clicks
Request Reviews
Easily create and manage review request campaigns with real-time tracking.
Review collection is a continuous process that requires strategic organization. Trustellas allows you to create targeted campaigns…
- Multi-channel campaign creation
- Advanced customer segmentation
- Automated scheduling of sends
- Real-time tracking dashboard
- Detailed and exportable reports
Measure the impact of every QR Code
QR Code
Generate trackable QR Codes and analyze their performance in detail.
QR Codes are a powerful tool for collecting reviews, but how do you know which ones actually work? Trustellas offers a complete analysis for every generated QR Code…
- Generation of personalized and trackable QR Codes
- Detailed tracking of scans and conversions
- Comparative analysis by period
- Identification of high-performing locations
- Export of full reports
Automatically publish positive reviews on Google
Forms
Capture negative feedback internally and automatically publish positive reviews on Google.
Review management is all about strategy. Trustellas allows you to create a smart form that automatically filters your reviews…
- Automatic filtering of positive and negative reviews
- Internal capture of negative feedback for resolution
- Automatic publication of positive reviews to Google
- Centralized management of pending reviews
- Automated responses to negative feedback (optional)
Reach your customers on their favorite channels
Invite via WhatsApp, Email & SMS
Every customer has their own communication preferences. Trustellas lets you invite customers to leave reviews…
- Send via WhatsApp, Email, and SMS
- Centralized contact management
- Segmentation by preferred channel
- Invitation status tracking
- SMS/WhatsApp credit management
Request a Free Report
We bring success
Your Reputation is Your Best Business Asset
More than just comments, online reviews are a reflection of your business and the engine of its future growth. They profoundly influence consumer perception and their decision to do business with you. Proactive reputation management transforms customer feedback into a major competitive advantage, protecting your image and boosting your revenue.
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The Consumer Instinct
93% of consumers say that online reviews influence their purchasing decisions.
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Trust Through Proof
74% of internet users trust a business more after reading positive reviews.
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The Impact of a Negative Review
1 untreated negative review can drive away up to 30% of potential customers.
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More Stars, More Sales
Businesses with an average rating above 4 stars generate, on average, 31% more revenue.
